[pianotech] Warranties

[James Grebe]

When Schaeffer Piano Co was still around (Coulter)their warranty was 
lifetime if only their tuners serviced the piano
James Grebe Est. 1962
Piano Tuner-Technician
Creator of Custom Caster Cups
Creator of fine Writing Instruments
www.grebepiano.com
1526 Raspberry Lane
Arnold, MO 63010
(314) 608-4137
Become what you believe
----- Original Message ----- 
From: "David Love" <davidlovepianos at comcast.net>
To: <pianotech at ptg.org>
Sent: Thursday, October 01, 2009 7:23 PM
Subject: Re: [pianotech] Warranties


> Again, that's not the issue.  The issue is whether a dealer can stipulate
> that a warranty on a piano is only valid as long as his authorized tech
> services the instrument on a regular basis.  That means tuning, 
> regulating,
> voicing.  We're not talking about factory installations or warranty 
> repairs,
> simply whether the warranty can be declared null and void because someone
> else tunes the piano.
>
> David Love
> www.davidlovepianos.com
>
> -----Original Message-----
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On 
> Behalf
> Of Duaine & Laura Hechler
> Sent: Thursday, October 01, 2009 3:08 PM
> To: pianotech at ptg.org
> Subject: Re: [pianotech] Warranties
>
> David Love wrote:
>>
>> Can a dealer issue a warranty on a piano stipulating that the warranty
>> is only valid if their technician services the piano?  I thought that
>> was illegal under fair trade laws or something related.
>>
>>
>>
>> David Love
>>
>> www.davidlovepianos.com
>>
>>
>>
> Yes, in the case of Pianodisc installations. We had a tech that did them
> for a long time. Then all of a sudden, he - can't - do them anymore. In
> other words, the Pianodisc was not warrantied unless it was installed at
> a piano dealer certified by Pianodisc.
>
> Duaine
>
> -- 
> Duaine Hechler
> Piano, Player Piano, Pump Organ
> Tuning, Servicing & Rebuilding
> Reed Organ Society Member
> Florissant, MO 63034
> (314) 838-5587
> dahechler at att.net
> www.hechlerpianoandorgan.com
> --
> Home & Business user of Linux - 10 years
>