[pianotech] Warranties

[David Love]

Again, that's not the issue.  The issue is whether a dealer can stipulate
that a warranty on a piano is only valid as long as his authorized tech
services the instrument on a regular basis.  That means tuning, regulating,
voicing.  We're not talking about factory installations or warranty repairs,
simply whether the warranty can be declared null and void because someone
else tunes the piano.  

David Love
www.davidlovepianos.com

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Duaine & Laura Hechler
Sent: Thursday, October 01, 2009 3:08 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] Warranties

David Love wrote:
>
> Can a dealer issue a warranty on a piano stipulating that the warranty
> is only valid if their technician services the piano?  I thought that
> was illegal under fair trade laws or something related. 
>
>  
>
> David Love
>
> www.davidlovepianos.com
>
>  
>
Yes, in the case of Pianodisc installations. We had a tech that did them
for a long time. Then all of a sudden, he - can't - do them anymore. In
other words, the Pianodisc was not warrantied unless it was installed at
a piano dealer certified by Pianodisc.

Duaine

-- 
Duaine Hechler
Piano, Player Piano, Pump Organ
Tuning, Servicing & Rebuilding
Reed Organ Society Member
Florissant, MO 63034
(314) 838-5587
dahechler at att.net
www.hechlerpianoandorgan.com
--
Home & Business user of Linux - 10 years