[pianotech] transferring clients

[Tom Gorley]

We don't know anything about how the letter was worded.  Give us a clue.  Maybe there is another way to say it that might be more appropriate.
>  
---Tom

>  Tom Gorley
> Registered Piano Technician    
>       (650) 948-9522




On Apr 15, 2012, at 2:13 PM, Ed Carwithen wrote:

>  I sent a letter to the clients involved, and told the new person to contact them directly.  Not one client transferred to the new tuner (an RPT yet).  A couple responded that they felt "abandoned."

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