[pianotech] priorities

[Dean May]

LOVE IT!!

 

I service a 60 mile radius mostly and have my favorite coffee
shops/restaurants to hang out in. I used to work in an office environment
with everyone looking over your shoulder and keeping track of how much time
you put in (even though I was supposed to be salaried). I don't need or want
that anymore. A missed appointment is now just another opportunity to enjoy
life!

 

Dean

Dean W May                        (812) 235-5272 voice and text

PianoRebuilders.com           (888) DEAN-MAY         

Terre Haute IN 47802           Give us a LIKE on Facebook! Go to
<https://www.facebook.com/pages/PianoRebuilderscom/137780082943148>
PianoRebuilders.com

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Joseph Giandalone
Sent: Tuesday, April 10, 2012 9:39 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] priorities

 

 

Geez, you guys, does being a "Professional" mean that you always have to
measure time in terms of lost dollars and "productivity"??

 

To me, there's always a plus side to a missed appointment. I get to read
some more of a book I always have with me; get to take a long, leisurely
lunch beak; get to take a pleasant walk with my dog, perhaps in a place I
haven't explored before. There's always more pianos to stick your head
inside of. Stop and smell that rose, dude.

 

Joseph Giandalone, RPT

Conway, MA

 

 

On Apr 9, 2012, at 1:13 PM, Delwin D Fandrich wrote:





Yes, we do. My rule is 24 hours' notice but I'll (usually) accept the night
before.

 

And your time was wasted unless you had planned on having a completely
nonproductive day in your shop.

 

ddf

 

Delwin D Fandrich

Piano Design & Fabrication

6939 Foothill Court SW, Olympia, Washington 98512 USA

Phone  360.515.0119 - Cell  360.388.6525

del at fandrichpiano.com - ddfandrich at gmail.com

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Oftnrwim at aol.com
Sent: Thursday, April 05, 2012 6:11 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] priorities

 

We have a different opinion and solution to this problem. Ok. But now the
next question. Instead of being stood up at the door, what if she calls
(pick one), an hour, two hours, the night before, a day before, any time,
which doesn't allow you enough time to schedule someone else in that time
slot, do you still charge her for lost income and a no show? I realize
travel time is worth something, and since I was staying home to work in the
shop anyway, the time was not wasted. But what if its the first appointment
of the day, and you've got several others to do? Wasted time is wasted time.

 

Wim  

 

 

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