[pianotech] Customer dilemma

Gary gmcc at charter.net
Sat Jun 18 11:39:31 MDT 2011


That's how I see it too.  I learned to keep up with things after I lost 
a check.
You're right on, Jer
gary


On 6/18/2011 10:41 AM, Gerald Groot wrote:
> The more I think about this, the more I think that perhaps the other thing
> that you could do, seeing as how it was apparently all your fault, is to
> just chalk it up and forget about it... I've run checks through the washing
> machine before too forgetting to take my wallet or my checks out of my
> pocket....  I just let it ride...  Better to learn from our own mistakes
> than to lose a client by pestering them for something that sounds like,
> wasn't even her fault to begin with.  :)
>
> Jer Groot
>
>
> -----Original Message-----
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
> Of Wally Scherer
> Sent: Saturday, June 18, 2011 11:28 AM
> To: Ken&  Pat Gerler; pianotech at ptg.org
> Subject: Re: [pianotech] Customer dilemma
>
> I suppose there is a slight chance that your scenario is the case, but I
> rather suspect that it was a check, as the husband seemed to think so also.
> But I still haven't heard from the wife.
>
> Wally
>
> --- On Sat, 6/18/11, Ken&  Pat Gerler<kenneth.gerler at prodigy.net>  wrote:
>
>> From: Ken&  Pat Gerler<kenneth.gerler at prodigy.net>
>> Subject: Re: [pianotech] Customer dilemma
>> To: pianotech at ptg.org
>> Date: Saturday, June 18, 2011, 10:26 AM
>> Wally,
>> Noting the paragraph from your original message.  How
>> many weeks after the job were you checking the record? 
>> It could be you did get cash and forgot to mark "cash" on
>> the ticket.??!!
>>
>> Ken Gerler
>>
>>> Checking on one customer's records a few weeks ago I
>> noticed that my deposit record did NOT show a check from
>> them, even though my copy of their receipt was marked
>> "paid". (No indication of cash.) I called the lady and left
>> a recorded message asking if she would let me know if the
>> check cleared her bank, explaining that I could have
>> misplaced it.
>>
>>
>



More information about the pianotech mailing list

This PTG archive page provided courtesy of Moy Piano Service, LLC