[pianotech] Is this the work of an RPT?

[Bill Fritz]

Hi John, yes, the RPT did in fact perform this work.  I'll be happy to go in to specifics if you'd like, but the customer confirmed it.

I'm not suggesting that the PTG micro-manage RPT's...   

However, I do not believe that making RPT's "re-qualify" on a 10 year basis is micro-managing.  It is merely trying to maintain/improve the quality of the "label".  The RPT tests have been "improved" over the years, right?

Best Regards...   Bill




From:
John Formsma <formsma at gmail.com>

To:
pianotech at ptg.org

Subject:
Re: [pianotech] Is this the work of an RPT?

Date:
Wed, 31 Aug 2011 07:10:42 -0500


<snip>

First of all, I'd ask if it is a fact that the said RPT actually did the inferior work in the photos? Or was it like many pianos I come across, where a tooner had screwed it up long before I got there? I mean, I've left string coils like that because that's how they were when I came to the piano.

<snip>

Third, though I certainly can't speak for PTG on a national level, yes, this RPT cares! But you can't expect a national organization to micro-manage every RPT! That would be more like the KGB. :) 


-- 

John Formsma, RPT

Blue Mountain, MS

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