Leslie, I have been writing a newsletter for my customers, now for about 3 years. This is sent to all customers every 3 months, with news of how to look after their piano, new developments, new models and brands of pianos, and business activities such as discounts, special prices on benches, etc. They appreciate the news, and helps me to communicate if I am away for some time, or illness effecting my business. > For those who have had the inconvenience of medical issues which took you > out of work for a number of weeks, how have you scheduled customers, or > managed to keep them from going to other tuners while you were "laid up"? > I have to be thinking of this fairly quickly I fear, and it's really > rather > worrisome. > > Thanks > > Les Bartlett > > houston > >
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