[pianotech] billing dilemma with pitch raises

Dale Erwin erwinspiano at aol.com
Sun Oct 31 15:57:50 MDT 2010


 Hi Paul 
   Ok then... well having said many things in a way nobody can understand routinely I can relate.
 I think the ruffled feathers for Paul were simply based on unclear communications and it is difficult to understand anyones complete position on things such as rates in a  brief e-mail.  Paul Take a deep breath I think we get where you are coming from.
  I would relate to this as if someone really wanted me to tune a square grand which I don't do.  If I acquiesced I would charge $300.00 or more. If they still wanted me after that....it would be a different decision on my part. Make sense?  No? Yes?
  Peace
  Dale

 

Dale S. Erwin
www.Erwinspiano.com
Custom piano restoration
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209-577-8397
209-985-0990

 

 

-----Original Message-----
From: Terry Farrell <mfarrel2 at tampabay.rr.com>
To: pianotech at ptg.org
Sent: Sun, Oct 31, 2010 2:23 pm
Subject: Re: [pianotech] billing dilemma with pitch raises


You'd think I'd have learned something the first time I responded....... well, here I go again.......


Paul - I thought so. But gosh, you sure came out swinging! I'm quite sure Ed THOUGHT you charged one fee for the common folk and a different higher fee for the wealthy. THAT is why he jumped on you a little bit - in all honesty, I think just about anyone would IF they thought you were actually doing that.


I'll bet this is how some wars have been started. We don't always need a Gulf of Tonkin or a USS Maine (the first one) - sometimes just a simple misunderstanding.  ;-)


Terry Farrell


ducking and laying very, very low.......


On Oct 31, 2010, at 4:59 PM, Paul T Williams wrote:


Thank You, Terry, That's exactly my point! 
 
Even my "normal" tuning rate outside work is higher than the other techs, and IT SHOULD BE!  the last thing I want to do when I leave work is to tune yet another piano! I don't care if Im "better" than other techs from my position, or not. I just don't want the extra work: but, if they want ME to tune, then I'll tune it for the higher rate. It just so happens that they're the higher end economic situation folks and usually (re-emphasise usually) have nicer pianos. (re-read the Balmer part of my last post...Top ten richest in the world??? Lester spinet???? really!) $90 bucks and they were all set! 
 
This is all stated right up front. If they go further, then I'm all for it. 
 
Paul 


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