[pianotech] Absolute pitch customer

[Ron Nossaman]

On 10/3/2010 11:59 AM, limhseng at gmail.com wrote:
> Hello, How do you explain to a customer who says 'I have absolute
> pitch and the moment I touch the keyboard I know its wrong and my
> electronic tuner says so'? After tuning this piano for close to 2 hrs
> this comment spoils my day.

Didn't you say you'd been in the business over 20 years? And????

I'd tell them that if I can't meet their standards, they're welcome to 
look elsewhere. And if they have absolute pitch, why the hell do they 
even bother with an electronic tuner for verification - unless they 
don't? And if neither their electronic tuner, nor their absolute pitch 
can provide any better detail, why am I required to indulge it? Doesn't 
compute. When I get the call starting with "You'll probably think I'm 
crazy, but...", I'm all ears, and ready to schedule a service call 
because they are nearly never without grounds for concern, but just 
don't understand what's really happening. When the call starts with "I 
have perfect pitch", it's nearly always absolute nonsense, and almost 
never justifies time spent.. I have to attend either way, but the 
intuitive gifted amateur expert is universally a monumental pain in the ass.
Ron N