[pianotech] 2nd Bad Client in 10+ Years - Seeking Advice

[David Love]

You won't be 15 minutes late if you give them a one hour window.   Four
hours  is excessive in our profession but 1 hour certainly isn't.  Just
remember to tell them that when you book the appointment.

 

David Love

www.davidlovepianos.com

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Kerry
Sent: Tuesday, March 23, 2010 10:37 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] 2nd Bad Client in 10+ Years - Seeking Advice

 

It boggles my mind that the plumber or cable installer can say, "I'll be
there between 8 and 12", or even just "tomorrow.", yet many people get bent
out of shape when the piano technician is 15 minutes late. Many folks are
understanding, and I always call if I'm going to be as much as a half-hour
late, but it's interesting that we're held to a higher standard.I guess
we're spoiling them. ;-)

 

Kerry Kean

www.ohiopianotuner.com <http://www.ohiopianotuner.com/> 

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