[pianotech] 2nd Bad Client in 10+ Years - Seeking Advice

Terry Farrell mfarrel2 at tampabay.rr.com
Tue Mar 23 11:53:51 MDT 2010


Or how 'bout the doctor - and YOU came to his place for that 1:45  
appointment that didn't happen until 2:30!

Terry Farrell

On Mar 23, 2010, at 1:36 PM, Kerry wrote:

> It boggles my mind that the plumber or cable installer can say,  
> “I’ll be there between 8 and 12”, or even just “tomorrow…”, yet many  
> people get bent out of shape when the piano technician is 15 minutes  
> late. Many folks are understanding, and I always call if I’m going  
> to be as much as a half-hour late, but it’s interesting that we’re  
> held to a higher standard…I guess we’re spoiling them. ;-)
>
> Kerry Kean
> www.ohiopianotuner.com
>
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