I suppose it is, this is not my practice. The person I know who does this is not a beginning tech, quite the opposite. Anyway, it's a free market economy, one is allowed to do promotionals in order to try and gain business as you see fit. It's not unethical. Anytime you have a new customer they likely were someone else's before that, unless they just moved to the area or just bought their first piano. I don't know what you mean by "is different". David Love www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of David Ilvedson Sent: Friday, March 12, 2010 11:47 AM To: pianotech at ptg.org Subject: Re: [pianotech] basic or full service But the next service is at the usual fee? So the beginner tech who has few customers, few skills, but is considerably cheaper and attempts to get other technicians clients with lower fee is different? David Ilvedson Pacifica, CA On Mar 12, 2010, at 8:37 AM, "David Love" <davidlovepianos at comcast.net> wrote: Why is that unethical? I don't do it but I understand the logic. It's not bait and switch. That's when you get someone in the door on the promise of a low price and then try and sell them something for a higher price. There's no switch here. You offer a discount to try your service and you stick by the promised fee. The idea is that people tend to stay with what's familiar unless they are incentivized into trying something new. David Love www.davidlovepianos.com
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