[pianotech] attitudes and such

[William Monroe]

I respectfully disagree, Jason.  Snarkiness does no one any good.  It is
short-sighted, self-absorbed, condescending trash and should be left on the
(back) doorstep.  Professional, thoughtful responses are far more beneficial
for both parties.  Dripping sarcasm is one thing (in fun), but the line is
easily crossed into intolerance.  I believe there is always ample
opportunity to practice those other nice character traits you've mentioned,
Jason, (empathy, self-recognition, the courage to speak up, and the humility
to apologize) without the making an Ass of yourself pre-requisite..  ;-]  If
you are searching for a listee to emulate when you formulate a response, of
the many courteous listees, I recommend Will Truitt.  Always considerate,
professional, and empathetic, even when dealing with someone challenging -
and yet, he still gives and receives valuable, non-patronizing information -
it can be done!  Keep it up Will (my hero).  ;- []

Just my non-snarky two cents.
William R. Monroe




On Fri, Feb 12, 2010 at 1:32 PM, Jason Kanter <jkanter at rollingball.com>wrote:

> Personally, I think a little snarkiness is good for us all once in a while.
> Both for the snarker and for the snarkee. It provides the occasion to
> reflect on opportunities for improvement. It gives us all the opportunity to
> practice empathy, self-recognition, the courage to speak up, and the
> humility to apologize.
>
> Jason
>
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> jason's cell 425 830 1561
>
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