[pianotech] Fw: customers

Gerald Groot tunerboy3 at comcast.net
Mon Aug 23 18:43:56 MDT 2010


And, have a good attitude and disposition too.  :)

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Tom Driscoll
Sent: Monday, August 23, 2010 8:30 PM
To: Pianotech
Subject: [pianotech] Fw: customers

 

 

 

Hi Jer,
I usually get excuses when I call, I'm in a meeting, or a voice mail.  These
folks knew that I'd be calling again.  I'm tired of the excuses.  I'm glad
you guys out there are having better success at repeat tunings.  

Marshall

 

Dude,

 Lighten up !

They can be reasons not excuses.Believe it or not piano tuning is way down
the priority list for most people. 

Do I wish everyone tuned their piano twice a year? Yes , but if you continue
to provide prompt, courteous service and keep the clients best interest in
mind the work will come.

 Tom D.
 

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