[pianotech] repeat business

[Paul McCloud]

Hi, Marshall:

                It's the same here in San Diego.  The quality of your work
speaks for itself.  What is it about the economy that sucks that you don't
understand?  People are losing their homes and their jobs.  Is it any wonder
they don't get their pianos tuned regularly?  It shouldn't be a surprise,
and it's just human nature.  Just keep your name in their minds by asking
them, and be courteous if they refuse.  My guess is that those who don't
return calls are implicitly saying "no thanks just now".  When things look a
little better, they'll be calling you.  

                My take 

                Paul McCloud

                San Diego, CA

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Marshall Gisondi
Sent: Tuesday, August 17, 2010 11:26 AM
To: pianotech at ptg.org
Subject: [pianotech] repeat business

 

Hi Everyone,
Does anyone here have the trouble of getting people to reschedule for their
6 month tunings?  I've been told I do quality work.  Maybe I feel it more
because I haven't been in business as long as someone who might have 300
customers and 30 of theirs don't return calls or reschedule.  do you guys
run into things like people not returning calls, moving etc?  I'm finding
this to be rediculous.
Marshall

Marshall Gisondi Piano Technician
Marshall's Piano Service
pianotune05 at hotmail.com
215-510-9400
www.phillytuner.com <http://www.phillytuner.com/>  
Graduate of The School of Piano Technology for the Blind
www.pianotuningschool.org <http://www.pianotuningschool.org/>  Vancouver, WA







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