[pianotech] Don't work for this manufacturer

[Keith McGavern]

Dear David,

What you say here certainly has merit.

Keith

On Oct 28, 2009, at 11:13 AM, David Love wrote:

>  ...  you need to be
> flexible sometimes in working with dealers or manufacturers.  If I  
> can bill
> the customer and have then worry about the reimbursement great, but  
> in a
> warranty situation that's not always the best policy to adhere to.