[pianotech] Don't work for this manufacturer

[David Love]

Sometimes that works, sometimes not.  Like Israel suggested you need to be
flexible sometimes in working with dealers or manufacturers.  If I can bill
the customer and have then worry about the reimbursement great, but in a
warranty situation that's not always the best policy to adhere to.
Sometimes you need to think long term.  If we're so on the edge that
collecting a couple hundred dollars today is the difference between us
staying in business or not then we probably should be looking for other
work.  

David Love
www.davidlovepianos.com

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Keith McGavern
Sent: Wednesday, October 28, 2009 9:00 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] Don't work for this manufacturer

Spot on!

Keith

On Oct 28, 2009, at 9:21 AM, Mark Wisner wrote:

> Whoever requests the service pays the bill.