Customers with hearing aids

[Diane Hofstetter]

Hearing aids are amplification devices made for people who have a variety of 
hearing problems. The lucky ones are those who simply have a conductive loss 
in which all frequencies are compromised equally.  In those cases all you 
have to do it provide a simple amplifier and the person hears normally 
again.

However, the vast majority of hearing losses are sensory(loss of the sensory 
nerve cells) neural (loss of nerve connections in the brain), and these 
hearing losses are extremely difficult to solve, if that is possible at all.

Thus some customers will never be able to hear their pianos sounding right 
again.  Others will hear a vast improvement over what they can hear without 
hearing aids, and the lucky few will have virtually normal hearing again.

With the advent of the new expensive digital technology the biggest issure 
now is to determine what is needed to hear music ( or, for the piano 
technician, piano tuning) properly and how to adjust the acoustic parameters 
to make that possible.  Millions of dollars have gone into research on 
speech perception, but not music, and definitely not piano tuning.

Diane Hofstetter



----Original Message Follows----
From: "Leslie Bartlett" <l-bartlett at sbcglobal.net>
Reply-To: l-bartlett at sbcglobal.net, Pianotech List <pianotech at ptg.org>
To: "'Pianotech List'" <pianotech at ptg.org>
Subject: RE: Customers with hearing aids
Date: Mon, 12 Mar 2007 22:16:46 -0500

Well, what about we tuners who wear hearing aids? You wish to comment on
that????????   I'd suggest you check out my web site and its credits. The
vast majority of the credits have come since I began using hearing aids. On
the other hand, I bought a "back up set" on trial......... and I ended up
telling my audiologist I had just learned why some people hate their hearing
aids, and I turned them back in. Much depends on the level of the technology
being used.
les bartlett
bartlettpianoservice.com






Rule number one - -WHEN YOU COME INTO THE HOUSE AND SEE THAT YOUR CUSTOMER
IS WEARING A HEARING AID OR TWO, RUN, RUN, RUN AWAY AS FAST AS YOU POSSIBLY
CAN! They will NEVER BE SATISFIED!

Jesse Gitnik




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