---------------------- multipart/alternative attachment In a message dated 1/13/2006 3:31:10 P.M. Pacific Standard Time, rnossaman@cox.net writes: > 7 AM? Jeezzz...that would be a little irritating. > > Dave Stahl Why? You'd already be up, if not conscious, getting ready for the day's tuning. I'd much prefer being called at 7:00, or even 6:00, than to drive way too far for three scheduled tunings (because she WAS a regular customer), to be told when I arrived that one of them had canceled, and would contact me later. I explained that three didn't really pay for the trip, but I now have two, and a lone tuning waiting out here forever for my next trip - should I ever make it. If she had called me that morning, I would have spent the day in the shop doing some good, and made the trip when it generated enough income to be worth it. None of these people, of course, have the dimmest concept that someone arbitrarily wasting our time costs us income - even after spending the time and gas to GET there. Ron N Ron, Good points...certainly better to be called than not. The last minute cancellation is way better than a no-show. At least you're home. The good thing about my pocket PC and cell phone is that whenever I get a no-show, I can catch up on appointment phone calls. Dave Stahl Dave Stahl Piano Service 650-224-3560 _http://dstahlpiano.net/_ (http://www.dstahlpiano.net/) ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/f0/a1/54/b1/attachment.htm ---------------------- multipart/alternative attachment--
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