Yamaha's idiotic policies

[Dean May]

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I hope you had your boots on during that conversation.

Dean
  -----Original Message-----
  From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On
Behalf Of PianoTek4u@aol.com
  Sent: Saturday, January 08, 2005 12:27 PM
  To: pianotech@ptg.org
  Subject: Re: Yamaha's idiotic policies


  To the List:

  With regard to Yamaha Corporation's parts policy, I spoke to Dave Durben
of Yamaha at the Februrary, 2004 Tech Conference at the LAX Hilton and the
gist of the conversation was thus:  It costs Yamaha about $20 just to
PROCESS an order for parts and, in many instances, Yamaha takes a loss in
the supplying of parts for its instruments.  Consequently, so as not to
exacerbate these losses, the piano maker will only supply parts for those
pianos which are in America legitimately which is why the serial numbers of
instruments are required when ordering.  I hope this information may help
explain their policy.

  Respectfully,

  Anthony G. Bajada

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