Yamaha's idiotic policies

[PianoTek4u@aol.com]

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To the List:

With regard to Yamaha Corporation's parts policy, I spoke to Dave Durben of 
Yamaha at the Februrary, 2004 Tech Conference at the LAX Hilton and the gist of 
the conversation was thus:  It costs Yamaha about $20 just to PROCESS an 
order for parts and, in many instances, Yamaha takes a loss in the supplying of 
parts for its instruments.  Consequently, so as not to exacerbate these losses, 
the piano maker will only supply parts for those pianos which are in America 
legitimately which is why the serial numbers of instruments are required when 
ordering.  I hope this information may help explain their policy.

Respectfully,

Anthony G. Bajada

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