Unintended Results

Alan Barnard tune4u@earthlink.net
Mon, 19 Dec 2005 12:57:22 -0600


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Had a new customer on a referral from a referral from a referral from a referral--always gratifying. Arrived to find a crummy old Wurly console in bad shape. But since the customer (wife of an Army colonel which explains the reference to "one more move") is a good player and is in this chain of referrals, I took pains to make necessary repairs, minor regulation, a little tone work, pitch raise and two-pass tuning. It ended up a much happier piano than when I arrived. During the job, she asked if I knew of a decent grand for sale. We discussed several options, including a beautiful S&S M that I know is for sale at a decent price. She got excited and wrote down all the info I was giving her. Today I got the following note in the mail ...



Screwed up again!!! 

I had a chance to get a much nicer piano in my customer base and messed it up by making her piano acceptable to her. Rats.

Only kidding ... sort of.

Alan Barnard
Salem, Missouri
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