ethics question

richard.ucci@att.net richard.ucci@att.net
Tue, 05 Oct 2004 13:03:32 +0000


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Thanks James, I think the fact that I only booked five tunings for the week had a lot to do with my frustration.

RU/UP 

-------------- Original message from "James Grebe" : -------------- 

This happens like the "S" word.  I have had this happen to me and a little later got them back.  Life is not fair and you  have to accept the downs just like the ups.  Hang in there
Jim
James Grebe
Piano-Forte Tuning & Repair
Creator of Handsome Hardwood Caster Cups
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
----- Original Message ----- 
From: richard.ucci@att.net 
To: pianotech@ptg.org 
Sent: Monday, October 04, 2004 2:32 PM
Subject: ethics question


OK guys , here's the deal.
A piano teacher I tuned for years ago, stopped using me for reasons unknown, and started using a competitor.  He then started telling clients who were mine originally and referred to him for teaching, to use the other tuner.

Last night I lost another one. The woman said," Oh we just had it tuned.Our teacher suggested someone else. But if it doesn't sound good later we'll call you". 

I replied ,"Thank you for your loyalty". "I'll certainly be waiting by the phone for your call"." I am deleting you from my files, Good Bye".

Has this ever happened to you guys and what if anything can I do about it and still be ethical. I deal with about fifteen or more teachers now but I'm really starting to get steamed.

Thanks,
Rick Ucci/Ucci Piano
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