This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Tvak@aol.com Sent: Saturday, March 13, 2004 11:10 PM To: pianotech@ptg.org Subject: Kimball La Petite List The piano in question: a Kimball La Petite. The dealer in question: infamous for rhyming with fiasco, among other things The question in question: Purchased less than a year ago as a new piano, the treble bridge has tiny cracks near the pins on the speaking side. These cracks look just like the cracks you find on that 75 year old upright, emanating sideways from the pin in the direction of the pressure exerted by the string. They're not big cracks, but they're big enough to be noticed while you casually tune a piano. Pressing on the bridge pin doesn't seem to change the tone in any way, so I think the bridge pins are still secure in the bridge. And, truthfully, it doesn't seem to affect the tone at all: no false beats to speak of. But I wonder in another 10 years if that will still be true. First of all, is this a problem that should be addressed? Is it a manufacturer's problem or a dealer's problem? Who makes Kimballs nowadays? Would it just be easier for me to soak a little CA in there next time I tune it and just shut up? The owner of the piano, an elderly blind gentleman, has been with me for years and is a good client. I didn't mention anything to him yet. I thought I'd get a little advice first... Thanks in advance, Tom Sivak Chicago Tom, New piano? Kimball has been out of production for several years now. I have several of these in my practice and there all difficult at best and usually worse. In this case I'd tactfully attempt to find out what the selling price was. If the piano is meeting his needs and the price was low, I'd probably keep my opinion to myself. We can't "educate" every piano owner who has made a lousy purchase---dealer deception or not. On the other hand, if he's having problems with his new little gem and/or the price was exorbitant I would support the clients claim for a credit toward another piano or a refund and expect the dealer to take me off his Christmas card list if not worse. These situations are almost always a no-win for the technician Tom Driscoll ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/05/31/f6/04/attachment.htm ---------------------- multipart/alternative attachment--
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