At 01:47 PM 4/29/2004 -0700, you wrote: > >Education is difficult if people are not asking for it. <SNIP> >Take the approach that you would be remiss in your responsibilities as a >professional if you didn't give them good and complete information so that >they can make informed decision! s based on their goals and budgets. > >David Love Yes,yes,yes. Remiss, to be sure. IF.... they're open to the "education". I wasn't being flippant in my first response. I just got the impression that Terry's looking for a way to "open the window" before going into the whole spiel. I find that necessary often. Some customers aren't ready for a major explanation of the instrument and brain-stretch. Some customers have not noticed the insidious disintegration of their pianos' performance. Some customers have no idea that they don't have CONTROL. They think it's just their bad playing. <G> I find it beneficial to "plant the seeds", if it's a regular that I'll see again. They'll come around, eventually, and save everybody a bunch of time and effort in the long run. Regards, Guy
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