compression ridges in New Baldwin grand

[Farrell]

I would suggest that the dealer may be responsible for the climate control
or lack of it that produced the compression ridges that will likely
eventually become cracks? I have seen dealers that store pianos in a
semi-trailer in the hot and wet August Florida monsoon season for a week. I
contend that would constitute a lack of adequate climate control - I would
go a step further and suggest this is piano abuse.

Hard to prove, of course.

FWIW

Terry Farrell

----- Original Message ----- 
From: "Ron Nossaman" <RNossaman@cox.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Thursday, September 25, 2003 1:08 AM
Subject: Re: compression ridges in New Baldwin grand


>
> >My question is this:  In the absence of any tonal problems, no cracks, no
> >buzzes, no killer octave problems (yet), at what point do you consider
> >this an issue that should be brought up with the dealer/manufacturer?
>
> If you have no tone production problem and no negative crown and/or
bearing
> to point to, you have no claim.
>
>
> >am quite concerned that this soundboard is in an accelerated
> >self-destruct mode, and hate to see the customer have to find that out
> >3-4-5 years down the road, but I can hear the dealer denying any problems
> >with it as we speak.
> >
> >Any opinions?
> >
> >Mark Potter
>
> I'd say your concern is justified, but it really isn't the dealer's
problem
> either. It's the manufacturer's fault, and the customer's problem. The
> dealer is responsible for neither the design and production of the
> instrument, nor the climate control or lack of it that produced the
> compression ridges that will likely eventually become cracks.
>
> Ron N
>
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