Dampp-Chaser comment (was RE: RebuiltSteinway...TheGeneralIssues

Avery Todd avery@ev1.net
Tue, 11 Feb 2003 18:14:14 -0600


Hi Richard,

Have you posted Kent Webb to see what he might have to say on the subject?
Just a thought.

Avery

At 05:16 PM 02/11/03 +0100, you wrote:


>Don wrote:
>
> > Hi Richard,
> >
> > Why not simply show the client the promotional video. It clearly states
> > that Steinway recommends Damppchasers. It includes endorsements from other
> > piano makers as well. Too bad your Steinway "rep" is so wrong headed.
> >
>
>Well, I have shown that to a couple, but mostly people he has talked to wont
>even look at it. And even those who do comment nearly immediatly that this is
>not a Steinway Video. They choose to believe this guy. Remember we are still
>kind of influenced by "old world" mentality here.
>
>Its not that I am not making progress. I have 16 of these in the grands at the
>University, and 10 -12 more scattered around. But not one on a Steinway yet.
>This guy sort of threatens that the warranty will be voided, and that kind of
>thing.
>
>Now if I had a really clear official type statement leaving no doubt as to the
>authenticity of the Steinway origion... I could nail this guy for this kind of
>stuff once and for all. I know his first move would be to try and ridicule any
>such document as being from "New York" and he has already declared that he and
>some of his fellow minded European techs have decided to simply ignore
>anything New York has to say.
>
>Gets really frustrating as I am sure you can understand.... and it goes beyond
>just DC needless to say. Anyways... so you see why the apparent stickyness to
>detail on my part.
>
>I do look forward to getting the letter from 1997 that Roger mentioned.
>
>Thanks Don,
>
>Cheers !
>
>RicB
>
>--
>Richard Brekne
>RPT, N.P.T.F.
>UiB, Bergen, Norway
>mailto:rbrekne@broadpark.no
>http://home.broadpark.no/~rbrekne/ricmain.html
>
>
>_______________________________________________
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