Rebuilt Steinway

[Don]

Hi Deb,

Steinway does recommend full damppchaser installs. I'm sorry you are
unhappy with the instrument. You have paid good money for it. I would hope
you will find some improvement in the sound and the crack may disappear if
you have a full damppchaser system installed with bottom cover. As your
technician for a unit with the "high" setting for the humidistat.

Surf to this link for more information about the systems:

http://www.dampp-chaser.com/

At 04:48 AM 2/10/2003 +0000, you wrote:
>I posted an earlier messaage and it appears that I did not give enough 
>information regarding a rebuilt 1927 Steinway M piano that I purchased in 
>2001. It was rebuilt by a certified Steinway technition in Delaware.  I 
>believe that everything was replaced but the soundboard.  The reason that 
>the soundboard was not replaced was because the salesman advised me that he 
>felt the soundboard was in good condition and did not need to be replaced.  
>Nine months later I noticed several cracks in the soundboard and I heard 
>very loud buzzing when the piano was played.  After speaking with the dealer 
>they agreed to replace the soundboard with a new one for an additional cost 
>of 3,000.00.  I received the piano with new soundboard in August 2002.  Two 
>weeks ago I noticed that there is a separation in the new soundboard.  The 
>crack is located in a different place than the one I noticed a year earlier. 
>And there is no buzzing sound. The piano also does not stay in tune for very 
>long even though it is not played that much.   Another factor is that the 
>treble does not put forth as much sound as the mid and lower registers. I 
>don't know if this is related to the soundboard.  I live in Penna.  The 
>piano is not located in direct sunlight nor is it close to a direct heat 
>source.  However the room can get warm in the winter.  It does not have a 
>damp chaser system.  I was under the impression that Steinway does not 
>recommend them.  I am planning to call the dealer again but I wanted to get 
>some advice before I called them.  I am very disappointed with the 
>performance of this instrument.  I purposefully tried to pick a reputable 
>dealer and a quality instrument.  The total cost spent for this piano is 
>26,000.00.   Any advice would be appreciated.  Thank you in advance.
>
>Deb Rodgers
>
>
>
>
>
>
>_________________________________________________________________
>Help STOP SPAM with the new MSN 8 and get 2 months FREE*  
>http://join.msn.com/?page=features/junkmail
>
>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives
>
>

Regards,
Don Rose, B.Mus., A.M.U.S., A.MUS., R.M.T., R.P.T.

mailto:pianotuna@accesscomm.ca
http://us.geocities.com/drpt1948/

3004 Grant Rd.
REGINA, SK
S4S 5G7
306-352-3620 or 1-888-29t-uner