>I always leave gaps in the schedule to accommodate rush jobs shop work. The >time is never lost. > >David Love Me too. Here's how it works. I just got an(other) emergency call from a dealer wanting me to drive (an hour) out tomorrow and tune 6-8 pianos for them. Seems the tuner they scheduled showed up today instead of tomorrow and found no work waiting for him. From the conversation they had about it, she has a hunch he won't be showing up tomorrow. I have Friday open for those emergencies and shop work, but Thursday is booked. Not packed, but still booked. And no, I can't call and impose on those four people to move for someone else's planning and scheduling glitch. Odds are, I can't even REACH those four people sooner than ten minutes before their appointment time tomorrow. So here I am with 6-8 pianos that would fit into that saved and hoarded day - if it had just been the right day. Maybe I'll call her back and offer to tune as many as I'm able tomorrow evening at double retail rates. Some days, you lose. Some days, you don't even get to play. Ron N
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