Thoughts on Warranties (was Re: Steinway defect)

[Vanderhoofven]

I wrote:
> >>When the customer blows  off service like this, it is like driving 50,000
>miles and never changing
> >> the oil in the Lexus or Porsche.

Terry Farrell wrote:
> >Have to disagree with this analogy. 50,000 miles without an oil change
> >WILL cause excessive wear on internal engine components. How in the world
> >will lack of tuning and voicing negatively affect (or cause) a loose tuning
> >pin? I see no relation. This is a defect. (IMHO.)

Ed Foote wrote:
>I agree.  Lack of tuning shouldn't damage anything in the pinblock.
>Regards,
>Ed Foote RPT


I apologize about my hasty reply.  You gentlemen are correct.  Lack of 
service will not cause damage to the pinblock.  Thanks for pointing out my 
bad analogy.

Still the question remains, does lack of service for 5 years void a warranty?

Sincerely,
David A. Vnderhoofven
Joplin, MO