Thoughts on Warranties (was Re: Steinway defect)

[David M. Porritt]

I would hope that lack of service in one area would not void a
warranty in another.  Example:  I have an Excursion with a 75,000
mile warranty.  I follow all the manufacture's guidelines about oil,
filter etc.  I have also treated the leather seats.  However, if I
failed to use leather conditioning on the seats, would that void the
warranty on the engine?  I really hope not.

dave

*********** REPLY SEPARATOR  ***********

On 11/14/2002 at 8:40 AM Vanderhoofven wrote:

>I wrote:
>> >>When the customer blows  off service like this, it is like
driving
>50,000
>>miles and never changing
>> >> the oil in the Lexus or Porsche.
>
>Terry Farrell wrote:
>> >Have to disagree with this analogy. 50,000 miles without an oil
change
>> >WILL cause excessive wear on internal engine components. How in
the
>world
>> >will lack of tuning and voicing negatively affect (or cause) a
loose
>tuning
>> >pin? I see no relation. This is a defect. (IMHO.)
>
>Ed Foote wrote:
>>I agree.  Lack of tuning shouldn't damage anything in the pinblock.
>>Regards,
>>Ed Foote RPT
>
>
>I apologize about my hasty reply.  You gentlemen are correct.  Lack
of 
>service will not cause damage to the pinblock.  Thanks for pointing
out my 
>bad analogy.
>
>Still the question remains, does lack of service for 5 years void a
>warranty?
>
>Sincerely,
>David A. Vnderhoofven
>Joplin, MO
>
>
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_____________________________
David M. Porritt
dporritt@mail.smu.edu
Meadows School of the Arts
Southern Methodist University
Dallas, TX 75275
_____________________________