Boston Parts

[Larry J. Messerly]

On Tue, 1 Aug 2000 22:21:26 EDT Karintunes@AOL.COM writes:
> Just wondering if any of you have had service problems with
> Boston/Steinway parts department .
> 
> Yep.
> 
> Any suggestions as to how I can get some kind of response?
> 
> If Boston parts come from the S&S factory, send a fax.  It's the 
> ONLY thing 
> that will be answered...I've been through this before.
> 
> S&S parts fax # :  (718)726-4889
> 
> BE SURE to include proof that you are a pro (business card or 
> letterhead), or 
> you'll get a form letter back.  They called me "Madam."  I think 
> they close 
> at 3pm, but I'm not sure.
> 
> Karin Schmitt
> Florida Key

I am starting to be of the opinion that the dealer is responsible for
these problems;  let the client deal with the dealer!

No, you don't want to know why I am so frustrated!Larry Messerly RPT
Phoenix/Prescott
A Real "Bald-one"
All messages ©