Hi Wim, I think your take on the situation is probably pretty close to reality. When I called the other 'tooner', he said he had to put in a damper wire. (By his description, you would have thought he had to put in a new pinblock...) As far as the customer paying... I'm working for a dealer on this one. I doubt there will even be a charge to the customer. (I _will_ get paid from the dealer.) But he's doing it as a gesture of good will, with the hopes that the customer will trade the piano in on a new or used Steinway, which he has indicated that he may do. Schmoozing, is that how you spell it?... Anyway, thanks. Having to drive that far and not quite knowing what I'll find has me a little nervous. I know, I know,... relax and enjoy the ride. I'll let you know how it went. Brian Trout Quarryville, Pa. btrout@desupernet.net > >If you reconditioned the piano, you would have noticed that the damper wires >were too short. I got a feeling that this other tuner doesn't know how to >remove the action, to put the wire back in the underleaver. > >If by chance the damper wire did break, then just replace it. It's not that >big a repair. It looks like are bringing about all the tools you might need, >although I doubt you'll use them.. > >Good luck. > >Wim. > >PS Be sure to charge customer for your driving time. > >
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