Dear List, Most people in the PTG whom I know of in Phoenix and myself charge extra for a pitch raise. The simple fact is that it takes time and time is money, so the customer is to be expected to reciprocate. I can't do a pitch raise less than 40 minutes, maybe I am too slow, it takes about the same as a tuning. Of course, if we are too unfair the customer will go elsewhere, but I have never lost a customer charging $20 extra for my time. On the otherhand, some people don't hire me when I tell them over the phone that their piano needs a PR. Those who care about their piano will spend what it needs. Eliot Lee
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