Bill, most customers I've run across don't know if they need a pitch raise or not untill I get to there house & check it out & then explain to them what a pitch raise is . When they call I do ask them how long its been since they had their piano tuned & if its been a long time I tell them thats its quite possible their piano will need a pitch . I give them my cost & also explain the possibilty of strings breaking & the replacement cost. Dick---Associate PTG ---Louisiana A customer, however, should be able to call a technician, state that they absolutely know they need only a pitch raise and tuning, on a piano that is otherwise perfect, and you should be able to give the total cost over the phone. Until that happens, until there is a "pitch raise standard" - many tuners on this list will be more closely related to con-artists than “professionals”. ___________________________________________________________________ You don't need to buy Internet access to use free Internet e-mail. Get completely free e-mail from Juno at http://www.juno.com/getjuno.html or call Juno at (800) 654-JUNO [654-5866]
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