At 03:14 PM 3/24/97 -0800, you wrote: >That's easy. Who's "lifetime"...the Customer , or the piano? The "lifetime" that counts the most is the lifetime of the manufacturer! >At 10:41 AM 3/24/97 -0500, you wrote: >>>I have had a problem with a defective bridge on a Brentwood (Westbrook). >>>The horizontily laminated bridge was so deficient of glue in some places >>>that a spatula could be inserted right through it. needless to say, there >>>was not much sustain in those areas.the importer declined to replace the >>>piano but it was not too hard to fix with low viscosity epoxy.This was done >>>before the piano was offered for sale. I hate to think of a customer >>>getting any warrantee service on one of these. Gene Roe> >> >>Interesting: we have been Brentwood dealers. Their warranty is 15 years on >>everything, and "lifetime" warranty on action parts and case parts. How >>does ole Sam get around *that* one?! >>Wally Wilson > Paul Graeber Piano Service > pgraeber@1connect.com > San Jose, California > Complex problems have simple, >easy-to-understand >wrong answers. Susan Kline, R.P.T. skline@proaxis.com P.O. Box 1651, Philomath, OR 97370 (541) 929-3971 "Not one shred of evidence supports the notion that life is serious."
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