kawai tuning stability

[Greg Newell]

Hello everyone!
     I wold like your input on a matter I find a bit confusing. I went
to an area dealer tonight who just aquired the Kawai line and has
recieved their first shipment. They have had a few of the instruments
tuned and seem unhappy with some of the unisons having gone out within a
few days. I did not do the tunings for them but they called me in to
verify what they feel is the problem.
      The dealers first move was to call Don Mannino direct (smart move)
where it sounds as if they pinned him in to admitting that Kawai was
having a problem (dealers words) with the string coils not being leveled
during stringing. This seems to be their sole reason for believing that
the pianos won't hold a tune. Now, correct me if I'm wrong, but ... I
haven't seen a manufacturer yet who didn't have some uneven coils on the
tuning pins and they seem to hold just fine. Also I did tune these new
Kawai's untill very recently when the previous dealer lost the line and
this new dealer got it. I had very good and stable results with them. A
Great instrument no? The tech brought in to floor tune these pianos is
of high repute so ... what gives???? Any ideas out there? Is this a real
problem or is someone just making waves?
                                          Greg
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