Pls forgive the changed topic title as it appears the original to run astray a bit. Perhaps this change of thread may provide a better forum. Condensation of subject: My analysis for what its worth: Manufacturers have overhead and expenses and shareholders who will not keep their investment dollars in company stock unless they are profitable. Dilemma: How does a mfgr balance these concerns while competing in a global arena Dealers have overhead, expenses and competition from other dealers who also have overhead, expenses and competition. Dealers look at technical and service as expense. Yes, this may seem wrong (to technical folk)but that is what it is, period. Technicians have overhead and expenses BUT in many cases both of these are based on sole prop circumstances which are limited to the technicians own individual needs rather than other entities that affect bottom line of mfgrs and dealers eg: labor force, technical expenses, shareholders etc. Manufacturers and dealers have to be a profit driven organization in order to remain a viable business. Technicians seldom base their business on a proven business (profit) model. RHis puts them (us) at a continual challenging stand with both manufacturers and dealers. All ruffling of feathers aside,I look forward to the anticipated barrage of comments and flaming experience. Yes, this is a complex topic. Like a board meeting =) Gerry C > From: jim_busby at byu.edu > To: caut at ptg.org > Date: Wed, 18 Nov 2009 18:20:32 -0700 > Subject: Re: [CAUT] boston comments - guilt > > Jeff, > > "Oil and water" comes to mind. Dealers and "sales people" generally seem to be cut from a different tree. Sure, I agree with you, but the 3 or 4 dealers I work with have a very different way of thinking. Apples and oranges? You say tomayto and I say tomahto? <G> Seriously, I think they use some other part of the brain that I'm not even aware of in myself. If they could even sit through the training they would probably kill themselves before wasting a minute doing something that they weren't getting paid for up front. > > Well now. Rick Baldassin doesn't fit there... Hummmm. Guess I'm wrong again. > > Best, > Jim > > ________________________________________ > From: caut-bounces at ptg.org [caut-bounces at ptg.org] On Behalf Of Ed Sutton [ed440 at mindspring.com] > Sent: Tuesday, November 17, 2009 2:10 PM > To: Jeff Tanner; caut at ptg.org > Subject: Re: [CAUT] boston comments - guilt > > > > > I believe all dealers should be well trained techs. I believe all > > manufacturers should require it. > > Tanner > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/caut.php/attachments/20091119/4d70ec9e/attachment.htm>
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