[CAUT] Getting lacquer out of hammers - follow up

Barbara Richmond piano57 at comcast.net
Thu Jun 11 15:05:44 MDT 2009


Hmm, maybe it's as simple as the folks in San Fransisco have a different concept of tone than Cincinnati Conservatory. Who knows about the plasticky stuff--is it possible to truly identify whatever solids that are flushed out? Dunno... 

Barbara Richmond, RPT 
near Peoria, Illinois 


----- Original Message ----- 
From: "Eric Wolfley (wolfleel)" <WOLFLEEL at UCMAIL.UC.EDU> 
To: "caut at ptg.org" <caut at ptg.org> 
Sent: Thursday, June 11, 2009 3:06:08 PM GMT -06:00 US/Canada Central 
Subject: Re: [CAUT] Getting lacquer out of hammers - follow up 

Israel, 

Since last December we have received 72 new Steinway grands including 2 Ds and 20 Bs which we selected in NY. During my 4 trips to the NY selection room in the course of a month I developed a pretty good rapport with Dirk and Terry who are the concert technicians preparing pianos for the selection room. The official word I got from them and others there at the factory including Kent Webb and Eric Schandall is that each set of hammers is pre-soaked before installation in 3:1 lacquer/acetone. The whole set is dipped for 30 seconds is what I was told. In the later voicing operations they will apply more 3:1 acetone/lacquer to the crown if they think it is necessary. My experience with these pianos as well as with other sets from Steinway I have ordered and installed is that more often than not more lacquering is necessary, especially in the high treble and bass. I don't know of any "plasicky" stuff that is being used at Steinway. The concert techs used to use an acetone/keytop solution applied very sparingly (2 or 3 drops) to the crown if a note needed a bit more attack but they are now using acetone/lacquer in the same way instead, at least at the factory. When I hear stories like yours I am always amazed because my experience has been so different. I have had a lot of contact with the Steinway folks at the factory over the years having taken all the Steinway Academy classes and going there for many selections so I don't think my experience could be seen as being isolated. I am very pleased with the hammers Steinway is making today and am having wonderful results here at the Conservatory as well as with the work I do on C&A pianos for the Cincinnati Symphony. It concerns me that others might read your post and think that Steinway is sending out hammers that are "pre-plasticked" and unusable which simply has not been my experience. 

Eric 

Eric Wolfley, RPT 
Director of Piano Services 
College-Conservatory of Music 
University of Cincinnati 


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