[CAUT] [pianotech] loss of a day's work

Randy Chastain Randy_Chastain at sbcglobal.net
Wed Apr 8 23:18:56 PDT 2009


David,
Thanks for the rant. That has happened to me before and it was very  
infuriating, and made me feel totally taken advantage of and  
disrespected. Since I live in the East Bay Area, I'd like to know who  
she is so I can stay clear of her.

Randy Chastain



On Apr 8, 2009, at 10:26 PM, David Ilvedson wrote:

> List,
>
> Excuse my rant...I booked a full day at a music school in Mountain  
> View, California.   I've tuned for her several times...8 pianos.    
> We booked this for last Tuesday, she said she was having a meeting  
> with her teachers but would meet in adjoining room so we could  
> work.   I had 6 hours for do 8 pianos so I brought a fellow tuner  
> that is working for me.   We arrived at 9 am and she said she was  
> surprised to see me, since I hadn't confirmed the appointment...it  
> was a set appointment as far as I was concerned.   We confirmed it a  
> week before.   She said she had made other arrangements?   I was  
> flabbergasted that instead of calling me again if she had a question  
> on the appointment, she instead call another tuner...I sent her a  
> bill for the travel time and the wasted day.   If anyone on this  
> list happens to be the other tuner, I'd be interested in what she  
> said to him/her.   No hard feelings of course...it's her problem.    
> Does anyone else think it a little strange to call and make an  
> appointment and then make other arrangements instead of checking  
> with the original technician first?   I do not remember a  
> confirmation request...but I suppose it is possible...but still she  
> was on the phone...why call someone else instead of me?
>
> David Ilvedson, RPT
> Pacifica, CA 94044




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