List, Excuse my rant...I booked a full day at a music school in Mountain View, California. I've tuned for her several times...8 pianos. We booked this for last Tuesday, she said she was having a meeting with her teachers but would meet in adjoining room so we could work. I had 6 hours for do 8 pianos so I brought a fellow tuner that is working for me. We arrived at 9 am and she said she was surprised to see me, since I hadn't confirmed the appointment...it was a set appointment as far as I was concerned. We confirmed it a week before. She said she had made other arrangements? I was flabbergasted that instead of calling me again if she had a question on the appointment, she instead call another tuner...I sent her a bill for the travel time and the wasted day. If anyone on this list happens to be the other tuner, I'd be interested in what she said to him/her. No hard feelings of course...it's her problem. Does anyone else think it a little strange to call and make an appointment and then make other arrangements instead of checking with the original technician first? I do not remember a confirmation request...but I suppose it is possible...but still she was on the phone...why call someone else instead of me? David Ilvedson, RPT Pacifica, CA 94044 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/caut_ptg.org/attachments/20090408/1eb70b77/attachment.html>
This PTG archive page provided courtesy of Moy Piano Service, LLC