[pianotech] More PianoDisc Help Please

[Dean May]

Playing the setup CD all the way through gives zero net change, i.e., all
parameters are set back to default. You are supposed to use it to play
specific tracks to adjust a parameter one way or the other, but the final
track of each parameter is to choose default, therefore when you play it
from beginning to end it sets everything to default. 

 

Bad smells are usually bad. You haven't given us a lot of info, but I would
suspect the solenoid on the key that was stuck has fried. And that has maybe
taken out a fuse on the power supply. 

 

Have you checked voltages on the power supply? Do the CPU lights come on?
Can you test fire solenoids from the CPU test button? 

 

If you have a 128/228 box you can bypass you IQ box to eliminate it and
airport from equation. The best way to diagnose these things is to eliminate
components. 

 

I don't have much experience with iPads, but I do have a laptop that
absolutely will not play pianodisc music. I've also seen iPods that won't
work very well. So try different playback device.

 

Is this a brand new complete kit or an IQ retrofit?

 

PianoDisc tech support is often pretty helpful.

 

Dean

Dean W May                        (812) 235-5272 voice and text

PianoRebuilders.com           (888) DEAN-MAY         

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From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Steven Hopp
Sent: Monday, September 03, 2012 2:13 PM
To: PianoTech
Subject: Re: [pianotech] More PianoDisc Help Please

 


So I replaced the cable with a new high quality 3.5 cable from radio shack
from airport express to IQ as suggested.  Played a song from iPad and bingo
the piano played  However, the levels were bad.  The piano was very loud and
the accompaniment soft.  Then at the end of the song one key was stuck down.
As I contemplated what to do about that there was a pop and the key let up.
Now there is no light on the IQ and no light on the CPU.  There was also a
strange smell coming from the system?  Where from I could not tell.  

 

I have unplugged the system with no change.  I turned the power strip on and
off and no change.  I pushed the reset button on the CPU and no change.  I
think something "blew-up" but have no idea what.  

 

Would the levels being off like that make this system implode?  I have not
been able to adjust the levels because I never got the piano to play so the
midi files I was running to calibrate the system were never reaching the
CPU.  

 

I guess I should have tried to run the setup CD again but live and learn I
just wanted to see if the **** thing would play after the grief I have had
with class, installing the system, and then all the trouble getting the
thing to play, not to mention the thousands I have spent to be here with
basically nothing but some fancy parts.

 

Any chance anyone knows how to reset the CPU other than the CPU button?  Is
the smell a sign of a bad omen?

 

Steven

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To: pianotech at ptg.org; pianotech at ptg.org
From: steve at stevejacksonpianos.com
Date: Mon, 3 Sep 2012 05:14:43 -0400
Subject: Re: [pianotech] More PianoDisc Help Please

I've had airport problems that were similar. They are not consistent. It may
also be the iPad. Plug a cd player in with a new cable. If it works, it's
iPad or airport 

Stevejacksonpianos.com

----- Reply message -----
From: "Steven Hopp" <hoppsmusic at hotmail.com>
To: "PianoTech" <pianotech at ptg.org>
Subject: [pianotech] More PianoDisc Help Please
Date: Sun, Sep 2, 2012 8:28 pm

 

Hello,

 

First system install IQ with Airport Express using an iPad with music from
PD loaded through iTunes with the following things correct:

 

1.  All hardware installed correctly.

 

2.  Solenoids firing when chromatic test is done through the CPU.

 

3.  Learn mode for keys and pedals works and the solenoids fire as does the
pedal.

 

4.  When a song is played on the iPad through the IQ wirelessly or connected
directly to the iPad via the earphone jack the sound of the singer or band
is heard but the piano does NOT play.

 

5.  The Silent Drive HD setup CD and its 40 + files have been loaded through
iTunes onto the iPad and have been played to set up the driver boards.
During this setup the voice of the man is heard but the fax sounds are not
which is correct.  Just FYI this setup has been done.

 

6.  When the level test is performed on the IQ - a song is playing on the
iPad with volume settings according to manual - when the led is lit for
level test and then the + - button is pushed the singer sound disappears and
the three flashing lights blink continuously and do not stop unless I stop
it.

 

7.  All cords have been checked and are good and they are in the right
place.

 

8.  I have the IQ checked on the iPad so I know it is playing through the
system and it is.

 

Thoughts from anyone who has experienced such troubles or might know what I
could try?

 

Thanks,

 

Steven

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