[pianotech] Young Chang

paul bruesch paul at bruesch.net
Mon Jul 23 21:28:52 MDT 2012


Thank you so much, Don... I will call Brian in the morning and try to get
through to John!

Yeah, it sure doesn't make sense that they don't mention anything on their
website, and I'd think that (maybe) dealers would have been notified of
their closing. You'd think though that dealers would be notified of their
moving and phone number changes, too, but they weren't!
Thanks again! It's especially awesome since you're a Kawai guy... <g>

Paul Bruesch
Stillwater, MN

On Mon, Jul 23, 2012 at 10:15 PM, Don Mannino <donmannino at ca.rr.com> wrote:

> Young Chang moved to a new location in Southern California, and is in a
> new county so had to get new phone numbers.  I suspect the old numbers
> rolled over for a time, but just expired.  The company is still there.  I
> can’t explain why they don’t have a phone number listed on their web site –
> strange.****
>
> ** **
>
> I found this one to work: 657-200-3481.  This goes to the desk of Brian
> Yi, who is not (I think) in the service department, but he can refer you to
> the correct number.  If you want to experiment, you can step up through the
> last digit, as it appears their numbers are all 657-200-34XX, the fax is
> 77, this person is 81, I know someone in the credit department is 85.
> Someone will answer if you call during business hours, Pacific time.****
>
> ** **
>
> Don Mannino****
>
> ** **
>
> *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] *On
> Behalf Of *tnrwim at aol.com
> *Sent:* Monday, July 23, 2012 8:04 PM
> *To:* paul at bruesch.net
> *Cc:* pianotech at ptg.org
> *Subject:* Re: [pianotech] Young Chang****
>
> ** **
>
> Paul****
>
>  ****
>
> I tried both numbers I had, and both are disconneted. Sorry, I don't know
> what to tell you about the future of YC****
>
>  ****
>
> Wim****
>
> ** **
>
>  ****
>
> ** **
>
> -----Original Message-----
> From: paul bruesch <paul at bruesch.net>
> To: Pianotech List <pianotech at ptg.org>
> Sent: Mon, Jul 23, 2012 11:47 am
> Subject: [pianotech] Young Chang****
>
> A few years ago, I did my one and only Young Chang action bracket
> replacement job, then blogged about it. Since that time, I've gotten at
> least a dozen inquiries from piano owners and fellow technicians.  ****
>
> ** **
>
> A few weeks ago I got such an inquiry from a tech. As usual, I sent him
> the usual phone number. He emailed back that the number didn't work. I
> tried it myself. Didn't work. Now, the crazy thing is that in the two weeks
> or so since, I've gotten three or four additional inquires. I was on the
> phone to a tech on the east coast this afternoon when I got a call from an
> owner in Hawaii. I've never experienced a deluge anything like this on this
> subject. It's nuts. The tech out east said he'd called a YC dealer who was
> of no help (supplied him the fax number that's on the website.) I just
> called a local dealer and he gave me a couple numbers that are now
> connected to non-piano businesses.  ****
>
> ** **
>
> I've heard several rumors in conjunction with this over the years... I've
> had owners tell me their tech told them that YC is closed (long before
> this), that they aren't supplying brackets any more, that they charge for
> the brackets. None of that was true the last I checked, earlier this year.
> ****
>
> ** **
>
> It's almost as if these brackets were on a timer to go nuts in July of
> 2012 and YC knew it, so they closed their doors. (I am NOT saying this is
> what happened... it just seems that way!)****
>
> ** **
>
> If anyone has ANY information about what's going on with YC, PLEASE let us
> all know. Or even if someone is supplying replacement brackets. If a supply
> house, or mfr would pick up the slack, I'm sure there are plenty of owners
> who'd be grateful just to get their pianos fixed, even at a cost.****
>
> ** **
>
> Thanks,****
>
> Paul Bruesch****
>
> Stillwater, MN****
>
> ** **
>
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