Groupon is Groupon... The control is the same as is the customer feed back. Yes, of course he keeps a log of customer and contact information. If he calls them the first thing they're asking him is if he is doing another promotion. When he answers no, they mostly say, okay, we'll wait for your next promo then thank you, good bye. Jerry Groot RPT www.grootpiano.com -----Original Message----- From: Marshall Gisondi To: pianotech Sent: 2012-12-19 16:02:24 +0000 Subject: [pianotech] groupon HI William & Jer, I am scheduling some of my regulars, but I'm having trouble getting them all called. So I think that's a good option, to schedule a groupon or two and then a regular if I can. I have also moved people closer too if a customer flakes. I'll call and say , "Do you want me to come out today or tomorrow instad of Thursday etc. I don't t hink groupon would allow me to charge full rate if they purchase dit and they wanted it done right away. then I might aget acused of bait and switch. Jer, I think the massage therapy guy and I are different in that I have more control over the customer. When I complete a tuning, I still have their contact info and can call them to schedule. Doe your friend keep a log of customers. Also I make sure I do professional work and it's shows in the comments I received thus far. Well have a good one Marshall 215-510-9400 http://www.phillytuner.com
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