On 8/1/2012 9:13 PM, Encore Pianos wrote: > I do think those terms should be > standardized as to what those terms would entail. Good luck. It's been tried, and can't be made specific enough to be meaningful even to the few who care. Then along comes high performance custom action reconfiguration, custom belly redesign, CA, superhammers, and other stuff we'll be hearing of any day now that smudges the boundaries and further confuses things. I'd settle for honest specificity instead of empty hyperbole. "Rebuilt" should be described on a by case basis - strings, bridge repairs, stock bore hammers on original shanks, or whatever, so it won't be confused with a more thorough job which would also be described in greater detail than "rebuilt". >We can't help what our customers end up thinking. But we can attempt to be up front and accurate with one another in our representations of what we do. Ron N
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