[pianotech] GH1 string breakage

[Ron Nossaman]

On 10/20/2011 3:48 PM, Wim Blees wrote:
> If the customer doesn't want to pay you to solve the reason(s) strings are breaking, let him continue to pay you to replace them.
>
> Wim Blees, RPT
> Hawaii
> Sent from my HTC PURE™, a Windows® phone from AT&T
>
> -----Original Message-----
> From: Joe Wiencek<joespiano at gmail.com>
> Sent: Thursday, October 20, 2011 10:00 AM
> To: pianotech at ptg.org
> Subject: [pianotech] GH1 string breakage
>
> Strings are breaking everywhere with the exception of then tenor.
> Client is reluctant to pay for anything but essential work, so I have
> not shaped hammers nor regulated the action.
> Joe Wiencek


Wim's right. If you can't supply what he wants cheaply enough to suit 
him, we sure can't supply you a miracle for free. At least one set of 
presumptions here need a re-think.
Ron N