[pianotech] Is this the work of an RPT?

[Mike Kurta]

    Bill, there will be plenty of comments on this question you pose about the integrity and high work standards of RPT's.  Allow me to put in my 2 cents.
    In a perfect world recertification at standard intervals would be great.  Unfortunately, even that would not guarantee that on occasion sloppy work or intentional or unintentional substandard quality service would be performed by some RPT somewhere, sometime.
    This happens in all fields, medicine, law and even government!  I submit that the pictures you show came from a very small segment of working piano technicians.  In our various communities we all know who they are.  And before long the public does too, except that sometimes mediocrity lives on and finds new clients to prey on.
    If PTG had a vast membership as does say the pharmacy industry, where their work may affect the lives and safety of every person they see, there is enough public opinion, legislation and money to control what they do.
    I'm afraid servicing pianos doesn't fall into that category, and therefore the public whom we serve may not be as interested in our credentials as us personally and the type of work we do as individuals.  We make that call.
    You bet PTG cares about the quality of work our members do, but realistically our organization has limitations and can only do so much.  Its not a perfect world.......
    Mike Kurta, RPT
    N. Michigan chapter
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