[pianotech] New Business from telephone enquiries

[Ryan Sowers]

We should take that as a reminder that we are probably worth more than we
think!

Ryan

On Sat, Aug 27, 2011 at 7:23 AM, Leslie Bartlett
<l-bartlett at sbcglobal.net>wrote:

> ** **
>
> I picked up two customers in a month from a tuner who charges a good bit
> more than I, but neither tuned well, nor listened to the customer when he
> expressed specific needs about actions.  Some people also seem to think that
> high prices make them good.  ****
>
> ** **
>  ------------------------------
>
> *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] *On
> Behalf Of *pianolover 88
> *Sent:* Friday, August 26, 2011 4:18 PM
> *To:* pianotech at ptg.org
>
> *Subject:* Re: [pianotech] New Business from telephone enquiries
> ****
>
>  ** **
>
> "Good piano tuners aren't cheap, and cheap piano tuners...."
>
> Terry "UniGeezer" Peterson
> "Over 50, and not '2' Tired!"
> *www.unigeezer.com* <http://unigeezer.com/>
>
> ****
>  ------------------------------
>
> To: pianotech at ptg.org
> From: pwilliams4 at unlnotes.unl.edu
> Date: Wed, 27 Jul 2011 10:59:52 -0500
> Subject: Re: [pianotech] New Business from telephone enquiries
>
> Also, if folks are looking at price only, they most likely haven't had it
> tuned for quite some time and will be a very hard sell on other issues to
> make their PSO a nice instrument.  I used to kick myself when folks wouldn't
> ask a price, and then, (since I wasn't the most expensive) they would see
> the bill and say, "Is that all?"  Oy!
> Paul
>
>
> ****
>
> From: ****
>
> "Dean May" <deanmay at pianorebuilders.com> ****
>
> To: ****
>
> <pianotech at ptg.org> ****
>
> Date: ****
>
> 07/27/2011 10:55 AM ****
>
> Subject: ****
>
> Re: [pianotech] New Business from telephone enquiries****
>
> ** **
>  ------------------------------
>
>
>
>
> I always try to be the highest in my area, and if I get a sense that the
> caller is price shopping I let them know right up front, “Just so you know,
> if you are just calling around for quotes, I’m probably the highest in the
> area. I’ve got 30 years experience and I’m very good at what I do.” I may
> even at that point, if it feels like they aren’t going to schedule, go ahead
> and recommend some of the cheaper tuners.
>
> I still end up getting most of those calls, but I do lose some. You have to
> be willing to lose some if you are priced on the high end.
>   *Dean*
> Dean W May                        (812) 235-5272 voice and text
> PianoRebuilders.com           (888) DEAN-MAY
> ****Terre Haute**** IN 47802           Give us a LIKE on Facebook! Go to
> PianoRebuilders.com ****
>
> ** **
>  ------------------------------
>
>
> *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org<pianotech-bounces at ptg.org>]
> *On Behalf Of *lee innocent*
> Sent:* Wednesday, July 27, 2011 10:20 AM*
> To:* pianotech at ptg.org*
> Subject:* [pianotech] New Business from telephone enquiries
>
> Hello All,
> Wondering how most of you clinch appointments from telephone enquiries.
>  This is not my forte! These calls tend to be very short once I tell them
> the price.  How do you handle telephone enquiries?
>   ****
>   ------------------------------
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 10.0.1392 / Virus Database: 1520/3859 - Release Date: 08/26/11***
> *
>
>


-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net
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