[pianotech] New Business from telephone enquiries

[pianolover 88]

"Good piano tuners aren't cheap, and cheap piano tuners...."

Terry "UniGeezer" Peterson
"Over 50, and not '2' Tired!" 
www.unigeezer.com


To: pianotech at ptg.org
From: pwilliams4 at unlnotes.unl.edu
Date: Wed, 27 Jul 2011 10:59:52 -0500
Subject: Re: [pianotech] New Business from telephone enquiries

Also, if folks are looking at price only,
they most likely haven't had it tuned for quite some time and will be a
very hard sell on other issues to make their PSO a nice instrument.  I
used to kick myself when folks wouldn't ask a price, and then, (since I
wasn't the most expensive) they would see the bill and say, "Is that
all?"  Oy!  

Paul










From:
"Dean May" <deanmay at pianorebuilders.com>

To:
<pianotech at ptg.org>

Date:
07/27/2011 10:55 AM

Subject:
Re: [pianotech] New Business from telephone
enquiries








I always try to be the highest
in my area, and if I get a sense that the caller is price shopping I let
them know right up front, “Just so you know, if you are just calling around
for quotes, I’m probably the highest in the area. I’ve got 30 years experience
and I’m very good at what I do.” I may even at that point, if it feels
like they aren’t going to schedule, go ahead and recommend some of the
cheaper tuners. 

 

I still end up getting most
of those calls, but I do lose some. You have to be willing to lose some
if you are priced on the high end. 

 
Dean
Dean W May          
             (812) 235-5272 voice and
text
PianoRebuilders.com      
    (888) DEAN-MAY         
Terre Haute IN 47802      
    Give us a LIKE on Facebook! Go to PianoRebuilders.com





From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org]
On Behalf Of lee innocent

Sent: Wednesday, July 27, 2011 10:20 AM

To: pianotech at ptg.org

Subject: [pianotech] New Business from telephone enquiries

 

Hello All,

Wondering how most of you clinch
appointments from telephone enquiries.  This is not my forte! These
calls tend to be very short once I tell them the price.  How do you
handle telephone enquiries? 

 



 		 	   		  
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