[pianotech] service contract

tnrwim at aol.com tnrwim at aol.com
Wed Sep 15 13:12:40 MDT 2010


Paul

In addition to the emergency repairs, regulations, etc, you should also have something in there about tuning for special events: How much they will be and what kind of notice you need.  And last, but not least, you want an escape clause that allows you to discontinue tuning their pianos, and allows them to stop using you to tune. This is important. You don't want to be beholden to them if they are not providing you with a quiet room or sanctuary, or that they pay you in 3 months instead of 14 days, or that they got a couple more pianos that are not tunable. And you want to the church to cancel the contract if they feel they are not getting the kind of service they thought they were getting. Both cancellations need to be in writing, giving several weeks notice. 

Wim






-----Original Message-----
From: Paul Mulik <tubist at swbell.net>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Sep 15, 2010 6:28 am
Subject: [pianotech] service contract



Good morning all,
 
One of my clients, a church, has asked me to write up a service contract.  I have never done this before (normally I just phone to arrange the tunings every four months), but I was thinking a contract might look something like this:
 
 
>>>>>
 
(on company letterhead)
 
Service contract between John Doe Piano Service and First Self-
Righteous Church
 
John Doe Piano service agrees to provide 12 tunings during the calendar year 2011 to First Self-Righteous Church, at a rate of $xx per tuning.  The turnings will be done quarterly, with three tunings to be provided on or about the first business day of March, June, September and December.  First Self-Righteous Church agrees to remit quarterly payments by check in the amount of (3 times $xx), payable within 14 days after the tunings have been done.  This rate is guaranteed through Dec. 31, 2011 and includes tuning only.
 
_______________ (John Doe's signature)
_______________ (signature of church treasurer)
 
>>>>
 
How does that look?  Should I add or delete anything?  I suppose I will print out something like this and arrange to meet with the folks at the church, give them the opportunity to suggest any changes, and then print two copies of the final version to be signed, one for my files and one for them to keep.
 
Thanks,
Paul Mulik 
Joplin, MO

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